The New Jack Russell Memorial Library
Don't Fall for a Scam

Scams involving utility bills are rare, but customers should be aware of fraudulent attempts to steal customers’ money and identities.  In one scam a customer is asked to make an immediate payment via cash or prepaid card to avoid disconnection on a nonexistent overdue bill.  Another scam requests the customer provide their Social Security number, credit card or bank account information to “enroll” in a phony federal energy-assistance program.

Be aware that emails can appear very convincing too, but you shouldn’t click on any links within the message. If you receive a utility scam phone call, end the call and contact us at (262) 673-8212 for confirmation. Always verify the identity of an in-person visitor. Finally, don’t give out your personal information. Help us keep your information safe!

Focus on Energy